VAC-74877 ICT END USER HW/SW SUPPORT (Network, Voice & Security (Cisco CUCM / Check Point)

Qualifications Questions

Do you have a bachelor's degree or equivalent? *

Do you have any Technical Diploma in Information Technology, Telecommunications, Computer Science, Cybersecurity? *

Do you have CCNA or CCNP Enterprise certification? *

Do you have CCNP Collaboration certification? *

Do you have Check Point CCSA and/or CCSE certification? *

Do you have CompTIA Security+ certification or equivalent? *

Competencies Questions

Could you describe your troubleshooting and analytical skills? *

Could you describe your ability to work independently under pressure? *

Could you describe your communication and customer service skills? *

Could you describe your commitment to cybersecurity and operational excellence? *

Are you fluent in English?

Languages Questions *

Are you fluent in French? *

Work Experience Questions

How many years of relevant experience do you have in network administration, VoIP/Unified Communications, and cybersecurity? *

How would you evaluate your experience in Cisco Routing & Switching? *

How would you evaluate your experience in Cisco CUCM and IP Telephony? *

How would you evaluate your experience in SIP, VoIP, and voice gateways? *

How would you evaluate your experience in Check Point Firewall Administration? *

How would you evaluate your experience in VPN and network security technologies? *

Do you have any experience in international organizations, humanitarian operations, or remote environments? *