Position details

Vacancy id VAC-9739
Job title VAC-9739 Business Support Assistant- Alkufrah - (National Libyan)
Location Alkufra (presence mandatory at the duty station)
Apply by 17-May-2023
Start date 01-Jun-2023
Duration -
Number of vacancies 1
Qualification Secondary School in Completion of secondary school education (essential).
Sector experience Minimum of 4 Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work. year/s of demonstrable relevant Logistics experience (essential).
Geographical experience Minimum of 2 year/s of experience in MENA (essential).
Languages Fluent in Arabic (essential).
Fluent in English (essential).

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit, Chief, or the designate.


Role objectives
    1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.

    2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.

    3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.

    4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.

    5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

    6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.

    7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

    8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.

    9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

Project reporting

 reporting line may be to the Head of Unit, Chief, or the designate.
Key competencies
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Leads by Example with Integrity

Upholds Our clients  values, principles, and standards

Demonstrates the Our clients values, principles and standards

Respects others and values diversity

Values diversity using respectful and inclusive language

Stays focused and calm under pressure

Stays focused and calm when under pressure

Demonstrates humility and a willingness to learn

Shows humility and a willingness to learn and share knowledge, seeking and acting on feedback, and taking up opportunities to develop

Drives Results and Delivers on Commitments

Delivers results for maximum impact

Is accountable for the delivery of results

Delegates appropriately

Seeks guidance and support where needed

Adapts readily to change

Adapts readily to change adjusting work as needed

Fosters Inclusive and Collaborative

Is inclusive and collaborative

Promotes teamwork by sharing ideas and openly raising issues

Gives timely and constructive feedback

Gives timely and constructive feedback to others

Builds and shares new perspectives

Listens attentively to others and shares views

Applies Strategic Thinking

Communicates and fulfils Our clientss vision

Embraces Our clients’s vision and how it impacts their role

Embraces curiosity and new ways of doing things

Shows curiosity and implements new ways of doing things when relevant

Analyses and evaluates data

Gathers data and shares knowledge to inform team activities

Considers the impact of decisions

Asks questions to understand the impact of decisions for their objectives

Builds and Maintains Sustainable Partnerships

Builds partnerships

Acts professionally with external partners

Collaborates to deliver common objectives

Works together with partners to deliver common goals

Team management

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Further information

Experience:

Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skill

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.

• Knowledge of work routines and methods in order to complete processes under minimal supervision.

• Uses tact and courtesy to give and receive information to a wide range of individuals.

• Ability to identify data discrepancies and rectify problems requiring attention.

• Ability to offer guidance or basic on-the-job training to more junior staff.


Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.