Position details

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Vacancy id VAC-9696
Job title VAC-9696 Information and Communication Technology (ICT) Analyst
Location Addis Ababa
Apply by 23-May-2023
Start date 01-Jun-2023
Duration 1 year (extendable)
Number of vacancies 1
Qualification Bachelor's in in computer science, Information Technology or related field (essential).
Sector experience Minimum of 3 years of experience in an ICT-related role year/s of demonstrable relevant Information Technology experience (essential).
Geographical experience Minimum of 5 years year/s of experience in Africa (essential).
Languages Fluent in English (essential).
 Fluent in Amharic (essential).

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Reporting and under the supervision of the Deputy Commissioner (Logistics and Administration) NRC, the ICT Analyst will be responsible for designing, developing, and maintaining the ICT services, management information systems, and technology infrastructure within the NRC. The ideal candidate will have a deep understanding of the principles, techniques, and procedures of information systems and will be able to work collaboratively with internal stakeholders to ensure the timely delivery of high-quality ICT services and systems.
Role objectives

  • Develop and support the NRC Management Information System (MIS) to ensure efficient data management and analysis.

  • Develop and implement policies, procedures, and guidelines to ensure the security and reliability of ICT services and infrastructure.

  • Evaluate and recommend new technologies to enhance the NRC’s ICT infrastructure and services.

  • Troubleshoot and resolve ICT-related problems and issues experienced by staff and stakeholders.

  • Coordinate the execution of technology projects, ensuring the timely delivery of high-quality ICT solutions.

  • Collaborate with other staff members to ensure the seamless integration of ICT systems and services with the Commission's day-to-day operations.

  • Develop and maintain documentation for ICT services and infrastructure, including user manuals, process descriptions, and technical specifications.

  • Monitor the performance and utilization of ICT infrastructure and services and provide regular reports to the management team.

  • Develop and deliver training programs to ensure that staff members are proficient in the use of ICT systems and services.
Project reporting

  • Provide regular reports to the management team.
Key competencies

  • Knowledge of management information systemsKnowledge of Windows, Linux, networking technologies and protocolsExperience managing enterprise-level data centers and networks.

  • Proficiency in relevant programming languages (Java, Python, JavaScript etc.)

  • Excellent critical thinking and communication skills.

  • Ability to work independently and manage multiple competing priorities.
Team management

  • This role has no team management responsibility.
Further information

  • The position is open to Ethiopian nationals.

  • Qualified female candidates are encouraged to apply for this role. 
Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.