Position details


Vacancy id VAC-6425
Job title VAC-6425 Project Support Assistant
Location Tripoli
Apply by 21-Oct-2021
Start date 01-Nov-2021
Duration 0 year 6 months
Qualification Diploma in • High school diploma or equivalent. University degree in related area would be a distinct advantage. • At least 4 years of experience in relevant position with a high school diploma and two years with a university degree • Previous working experience in other international organizations (IOM, UN etc.) is an advantage. • Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. • Sound knowledge of financial and administrative management and effective resource management skills. • Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment. • Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc. (Essential).
Sector experience Minimum of 4 years year/s of demonstrable relevant Migration experience(Essential).
Geographical experience Minimum of four years year/s of experience in MENA (Essential).
Languages fluent in Arabic (Essential).
fluent in English (Essential).

Job description

CTG overview

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements. In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.

Overview of position

Under direct supervision of LHD Programme Manager, the Programme Support Assistant will be responsible for supporting the LHD activities and ensuring that the implementing partners are on track with their action plans. 

Role objectives
  1. Support the Programme Manage with all the administrative, logistical, communication to support the implementation and coordination of all LHD activities with the Libyan counterparts.

  2. Support in liaison work to communicate and coordinate LHD operational engagements with the Libyan counterparts.

  3. Support in monitoring of the livelihood and social cohesion grants implemented across Libya.

  4. Able to professionally translate the document, information, and data from and for the field team from English to Arabic and vice versa.

  5. Handle the logistical arrangements and financial settling for LHD related events, such as workshops, exchange sessions and trainings.

  6. Assist in ensuring the smooth implementation of all LHD activities and related projects, by supporting the administrative and financial processes with relevant Units/stakeholders;

  7. Ensure files of all financial instructions/guidelines issued are maintained and appropriate internal controls are in place;

  8. Maintain a filing system for vouchers and all other financial documentation;

  9. Demonstrate an in-depth understanding of relevant Operations SOPs as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.);

  10. Maintain the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners;

  11. Perform such other duties as may be assigned;

Project reporting

Reporting to LHD Programme Manager.

Key competencies



  • Accepts and gives constructive criticism

  • Follows all relevant procedures, processes, and policies

  • Meets deadline, cost, and quality requirements for outputs

  • Monitors own work to correct errors

  • Takes responsibility for meeting commitments and for any shortcomings


Client Orientation

  • Identifies the immediate and peripheral clients of own work

  • Establishes and maintains effective working relationships with clients

  • Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries

  • Keeps clients informed of developments and setbacks


Continuous Learning

  • Contributes to colleagues' learning

  • Demonstrates interest in improving relevant skills

  • Demonstrates interest in acquiring skills relevant to other functional areas

  • Keeps abreast of developments in own professional area



  • Actively shares relevant information

  • Clearly communicates, and listens to feedback on, changing priorities and procedures

  • Writes clearly and effectively, adjusting wording to the intended audience

  • Listens effectively and communicates clearly, adapting delivery to the audience


Creativity and Initiative

  • Actively seeks new ways of improving programmes or services

  • Expands responsibilities while maintaining existing ones

  • Persuades others to consider new ideas

  • Proactively develops new ways to resolve problems


Leadership and Negotiation

  • Convinces others to share resources

  • Actively identifies opportunities for and promotes organizational change

  • Presents goals as shared interests

  • Articulates vision to motivate colleagues and follows through with commitments


Performance Management

  • Provides constructive feedback to colleagues

  • Identifies ways for their staff to develop their abilities and careers

  • Provides fair, accurate, timely, and constructive staff evaluations

  • Uses staff evaluations appropriately in recruitment and other relevant HR procedures

  • Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations


Planning and Organizing

  • Sets clear and achievable goals consistent with agreed priorities for self and others

  • Identifies priority activities and assignments for self and others

  • Organizes and documents work to allow for planned and unplanned handovers

  • Identifies risks and makes contingency plans

  • Adjusts priorities and plans to achieve goals

  • Allocates appropriate times and resources for own work and that of team members



  • Effectively applies knowledge of relevant financial discipline

  • Develops / follows internal control procedures to prevent fraud and mismanagement

  • Ensures application of institutional financial policies and guidelines

  • Advocates incorporation of financial considerations into processes and procedures

  • Masters subject matter related to responsibilities

  • Identifies issues, opportunities, and risks central to responsibilities

  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation

  • Persistent, calm, and polite in the face of challenges and stress

  • Treats all colleagues with respect and dignity

  • Works effectively with people from different cultures by adapting to relevant cultural contexts

  • Knowledgeable about and promotes IOM core mandate and migration solutions



  • Actively contributes to an effective, collegial, and agreeable team environment

  • Contributes to, and follows team objectives

  • Gives credit where credit is due

  • Seeks input and feedback from others

  • Delegates tasks and responsibilities as appropriate

  • Actively supports and implements final group decisions

  • Takes joint responsibility for team's work


Technological Awareness

  • Learns about developments in available technology

  • Proactively identifies and advocates for cost-efficient technology solutions

  • Understands applicability and limitation of technology and seeks to apply it to appropriate work


Resource Mobilization

Establishes realistic resource requirements to meet IOM needs


  • Takes responsibility and manages constructive criticism;

  • Plans work, anticipates risks, and sets goals within areas of responsibility;

  • Delivers on set objectives under pressure and/or hardship situations;
Team management

No managerial responsibilities are needed.

Further information

Female candidates are highly encouraged to apply.