Under the overall supervision of the Project Officer (CCCM) & the direct supervision of the Senior Operations Assistant (CCCM), the successful candidate will be responsible for supporting & contributing to the implementation of CCCM programming in Bentiu, with additional focus on DS operations, including but not limited to camp management operations, site care, maintenance, reintegration, resettlement & return operations in the Bentiu IDP camp.

The overall aim is to raise the living standards of displaced population in the areas where our clients CCCM is operating in, while also advocating for solutions to displacement when & where conditions are conducive. These works also contribute to enabling IDPs in equitably & safely accessing timely humanitarian services, enjoy their basic human rights & supporting initiatives for DS works in Unity State.

Support the implementation of core CCCM activities in the area of responsibility, including service monitoring, service coordination, community engagement & CWC, support to governance structures of the camp, the implementation of CCCM’s CFM.

Promote accountability of humanitarian actors towards site population through improvement of complaints & feedback mechanisms, aiming at providing timely, useful feedback to the beneficiaries & improving overall response.

Conduct regular service monitoring in the site to ensure service provision aligns with agreed standards & indicators.

Coordinate immediate response to red flags with relevant clusters & service providers.

Promote communication with communities through the utilization of multiple communication channels & methods (site committees, notice boards, broadcasts, complaint desks, Site Manager system etc.) & coordination with the relevant partners, ensure that the beneficiary population is aware of what services are available & how to access services.

Assist in the procurement of materials needed to effectively and successfully carry out CCCM operations in a timely manner, in close consultation with the Senior Operations Assistant (CCCM) & under the leadership of the Project Officer (CCCM).

Assist the Senior Operations Assistant (CCCM) in maintaining an efficient, effective & transparent procurement process for the CCCM teams, following our clients procurement & financial guidelines.

Support the monitoring of CCCM activities in the Bentiu IDP camp, whilst identifying needs & gaps, as well as service delivery in the areas of responsibility.

Consistently use available data from service mappings & feedback datasets to respond to those identified needs, in coordination with the Senior Operations Assistant & the Community Operations Assistant (CCCM).

In coordination with CCCM reporting & M&E colleague(s), support the Senior Operations Assistant (CCCM) in timely reporting, maintaining a clear & consistent monitoring tool for all technical activities implemented, in coordination with the Project Officer (CCCM).

Ensure that documentation of any casual labour, works or other contractual agreements are in accordance with our clinets guidelines & any payment thereafter is done in a timely manner.

Ensure that people with special needs, including persons with disabilities & women, are represented in the relevant community structures.

Conduct awareness raising works on disability inclusion, women participation & other capacity events for the community.

Perform any other duties that may be assigned.

This role will work under the overall supervision of the Project Officer (CCCM) & the direct supervision of the Senior Operations Assistant (CCCM).

University degree in social sciences, politics, management, business administration or a related field of study.

At least two years of experience working in a humanitarian emergency operation, with an additional focus on durable solutions.

Experience in working on & implementing solutions to displacement in South Sudan.

Excellent communication, coordination & problem solving skills.

Experience in aspects of CCCM & DS.

Understanding of the linkages between displacement & durable solutions.

Ability to supervise, direct & mentor junior colleagues as well as casual labour.

Proficiency in using MS Word, Excel & Power Point.

Experience with international humanitarian organizations, non governmental or governmental institutions / organizations in a multi cultural setting.

Experience in community engagement & AAP is a must.

Experience in M&E & report writing.

Experience in consolidating information from multiple sources.

Fluency in English & the working local languages is required (oral & written).

Knowledge of the displacement profile of the country.

Coordination skills within the unit, within our client & externally is essential.

Analytical & problem solving skills are a must.

This role has no team management responsibility.

Qualified female candidates are encouraged to apply for this role.