1. Develop overall strategy and ensure the implementation and monitoring of protection activities for migrants in the Southern Tunisia. 

2. Develop overall strategies and ensure the implementation and monitoring of health activities inside and outside shelters. 

3. Provide operational supervision and coordination of field staff in performing their tasks and duties, ensure effective communication and cooperation between them, based on Principles and Standard of Conduct on a daily basis, and report regularly. 

4. Develop action plans on protection issues, based on shelter context, community needs and available services, and ensure appropriate and adequate protection and assistance measures for vulnerable groups residing in shelters or semi-independent living.  

5. Ensure quality of case management of protection cases all the way to case resolution with a particular attention to the implementation of effective exit strategy for assistance. 

6. Ensure protection mainstreaming across all  activities in sites. 

7. Build the capacity of specialized and non-specialized staff and monitor training needs of specialized protection staff. 

8. Supervise case management and referrals to other actors. 

9. Liaise and coordinate with local authorities, Municipalities, Site Managers and other site actors or partners. 

10. Monitor the quality of protection interventions and the access to services by migrants, highlight possible gaps, provide technical inputs and suggestions for improvements and recommendations. 

11. Undertake any duty travel as required. 

12. Perform any other duties as may be assigned. 

The incumbent is expected to demonstrate the following values and competencies: 

Values - all staff members must abide by and demonstrate these three values: 

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion. 

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. 

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. 

Core Competencies – behavioural indicators  

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. 

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. 

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. 

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. 

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. 

Managerial Competencies – behavioural indicators level 2 or 3 (depending on grade) 

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential. 

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential. 

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction. 

• Experience in working with migrants from various nationalities would be considered as an advantage; 

• Experience in liaising with governmental and consular authorities as well as with international institutions; 

• Strong experience in working in a multi-cultural environment, openness, critical thinking; 

• Capacity to prevent and address racism, xenophobia and all forms of discrimination; 

• Experience in team coordination
  

• strong organizational, facilitation, communication, writing and presentations skills; 

• Strong work ethics and commitment to human rights law and humanitarian principles; 

• Strong skills in the usage of computers and office software packages (MS Word, Excel, etc) and knowledge of spreadsheet and database packages, experience in handling of web-based management systems. 

• Willingness to travel and work under difficult conditions;  

• Valid driver’s license with at least five years driving experience.