Position details

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Vacancy id VAC-50128
Job title VAC-50128 Digital Engagement Officer
Location Saudi Arabia
Apply by 31-Mar-2026
Start date 01-Apr-2026
Duration -
Number of vacancies 1
Qualification Bachelors in Communications / media / digital marketing (or related) (essential).
Sector experience Minimum of 2 - 5 year/s of demonstrable relevant experience in media and communications (essential).
Geographical experience Minimum of 2 - 5 year/s of experience in MENA (essential).
Languages Fluent in Arabic (essential).
 Fluent in English (essential).

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.
Overview of position

Own and execute the think tank’s digital presence (website, social media, newsletters) to strengthen credibility, reach priority Saudi stakeholders, and amplify research and events in Arabic and English—within Saudi institutional communications norms.
Role objectives

Content & editorial delivery:

  • Maintain a bilingual content calendar aligned with research releases, events, and key moments in KSA.

  • Draft/edit/publish platform-ready content (web, social, email) with consistent tone, brand, and accuracy.

Social media & community management:

  • Manage official channels: scheduling, posting, monitoring, and professional engagement.

  • Run targeted campaigns to drive awareness and event participation, with clear moderation/escalation for sensitive issues.

Website management (bilingual, institutional standard)

  • Keep website pages current (publications, events, profiles, partners) and user-friendly.

  • Coordinate with developers/IT for improvements, fixes, and new features; apply basic SEO and accessibility good practice.

Stakeholder targeting:

  • Support segment-specific outreach for key groups: policy/government-linked actors, academia, media, private sector partners, and international audiences.

  • Tailor language, framing, and formats by stakeholder and platform.

Email newsletters & event amplification:

  • Support drafting, packaging, and distribution of newsletters (Arabic/English, segmented where relevant).

  • Create digital “event packs”: registration push, reminders, speaker highlights, post-event recap.

Analytics & reporting:

  • Track agreed KPIs (reach, engagement, traffic, CTR, registrations) and produce concise monthly insights and recommendations.

Quality control & approvals:

  • Follow approvals workflows and reputational safeguards when referencing partners, VIPs, or sensitive topics; ensure image rights and proper titles/naming.
Project reporting

This role reports to the Director of Communications; works closely with the Director of Operations/Project Manager and Director of Research.
Key competencies

  • On-time delivery against the content calendar and event amplification plan.

  • Measurable growth in meaningful engagement from priority KSA stakeholder segments (clicks, shares, registrations, inbound requests).

  • Website accuracy and traffic to priority pages (publications/events).

  • Newsletter performance and list health (benchmarks set by Director of Communications).
Team management

This role has no team management responsibility.


 
Further information

Qualified female candidates are encouraged to apply for this role.

Desired skills in addition to the competencies covered in the Competencies section:

Experience managing bilingual digital platforms for think tanks, universities, public sector, or mission-driven organizations.

 Familiarity with Saudi Arabia’s media and institutional communication environment.

Knowledge of basic SEO and email newsletter tools.

Experience supporting digital promotion of events, research publications, or policy dialogue.
Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.