Tayo

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Position details

Vacancy id	VAC-37455
Job title	VAC-37455 Junior ICT Assistant
Location	Kabul
Apply by	25-Oct-2025
Start date	01-Nov-2025
Duration	6 months
Number of vacancies	1
Qualification	Diploma in The Junior ICT Assistant must have a diploma in Computer Science. He/she must have at least Two years’ experience in the respective field. Fluency in both oral and written English will be vital since all the reporting and correspondence will be carried out in English. (essential). Bachelor's in Bachelor’s degree in computer science is preferable (desirable).
Sector experience	Minimum of The Junior ICT Assistant must have a diploma in Computer Science. He/she must have at least Two years’ experience in the respective field. Fluency in both oral and written English will be vital since all the reporting and correspondence will be carried out in English. year/s of demonstrable relevant experience in administration, ICT operational support services & training support as well as experience related to assets, telephone billing & communications (essential).
Geographical experience	Minimum of 2 year/s of experience in Afghanistan (essential).
Languages	Fluent in English (essential). Fluent in Dari (essential). Fluent in Pashto (essential).

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

The United Nations Human Settlements Programme, Our client , is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. The Our client Afghanistan country office is part of the Regional Office for Asia and the Pacific (ROAP). The position is located in Kabul, Afghanistan.

Learning from the experience in the last 30 years and recognizing the realities of the current context in the country, Our client in Afghanistan designs and implements projects in settlements of all sizes, putting the needs of people first, targeting the most vulnerable and meeting local needs by focusing on area-based and community-driven outputs. The portfolio currently covers projects ranging from humanitarian responses to supporting recovery and meeting basic human needs. Our client collaborates closely with the UN country team as well as with technical and financial partners in Afghanistan, in alignment with the UN Strategic Framework for Afghanistan (UNSFA) and the Humanitarian Needs and Response Plans (HNRP). In alignment with those frameworks and the new Our client global strategic plan (2026-2029), Our client Afghanistan has recently published its strategic priorities for 2026-2027 for the office.

Afghanistan is experiencing a continuous humanitarian crisis, with over half a million people in the need of humanitarian assistance. Many people are displaced due to climate change, internal displacement or massive returns from neighbouring countries, and many have sought refuge in the relative safety of cities, which are growing rapidly. The number of people living in unplanned, underserviced and informal settlements, including in risk prone areas, is increasing and living conditions as well as access to services is inadequate. The unfolding crisis in Afghan cities and settlements of all sizes, which is accelerated by climate change impacts and natural disasters, is occurring in a context of underlying vulnerabilities, including infrastructure deficits, insecure livelihoods and pervasive tenure insecurity. Most at risk are displaced people in informal settlements, with women, disabled and ethnic minorities being particularly vulnerable.

Our client applies a participatory, community-driven and area-based approach, using participatory spatial planning and action planning processes to enable communities to identify and implement priority service and infrastructure investments to support their socioeconomic recovery processes and creating an enabling environment for durable solutions and sustainable infrastructures. Our client 's community-centered “People's Process” is a proven and effective approach to reduce vulnerability at scale in the Afghan context. Our client builds upon its long tradition of partnering with communities in informal settlements to create sustainable and safe settlements, improve living conditions and adequate livelihood opportunities to those most in need.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.

Role objectives

Duties and Responsibilities:

Installing, configuring, and upgrading various PC application software packages, as well as performing tasks related to LAN setup and maintenance.
Support maintaining Local Area Network and client machines.
Experienced with network testing, cabling, troubleshooting etc.
Provide support to the implementation of ICT strategies and new technologies in accordance with corporate information management and technology standards, guidelines, and procedures.
Perform repair and maintenance of IT equipment, including both hardware and software, such as desktop PCs, laptops, printers, scanners, and other peripherals.
Provide technical support and advice to ACO and Programme Presence staff.
Performing problem analyses and problem determination for all hardware and software systems.
Implementing appropriate recovery procedures as required.
Help maintain IT inventory records including hardware, software licenses, and accessories.
Assist in setting up, video conferencing tools, and other AV equipment for meetings and events.
Assisting Procurement Officer in selecting appropriate technical equipment.
Other duties assigned by supervisor

Project reporting

Reporting Relationships

The Junior ICT Assistant will report directly to the ICT Associate under the overall supervision of the Administrative Officer

Key competencies

Competency

Professionalism: Ability to identify and resolve budgetary problems and identify sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Team management

Further information

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.